FAQs for Patients and Caregivers
Frequently Asked Questions Regarding Foot Care Services
What to expect at your appointment?
Your visit will begin with a brief review of your medical history, obtaining informed consent, and a discussion about your foot care concerns and goals. A 30-minute session follows, including toenail cutting, filing, and thinning. We also reduce corns and calluses as needed and conduct a foot and skin assessment. At the end of your visit, we’ll provide recommendations for any necessary follow-up care.
Does it hurt?
Not at all! We specialize in senior foot care and take a gentle, careful approach.
Will I bleed?
Our bleeding rate is less than 1%. Your comfort and safety are our priority.
I’ve neglected my feet for years—should I be embarrassed?
Absolutely not! We are here to help you get back to feeling good and walking comfortably. No judgment, just care.
Do you provide care for diabetic patients?
Yes, we do. Individuals with diabetes should seek routine foot care to prevent infections and complications.
Are your tools sterilized?
Yes, all supplies are either single-use or sterilized between clients. Each client receives a clean set of tools for their service.
Do you carry liability insurance?
Yes, we are a licensed business with full liability insurance coverage.
Do you accept insurance or Medicare?
No, we operate on a self-pay basis to keep costs affordable. Some insurance plans cover routine foot care, but we are generally more cost-effective than most deductibles. If you’d like to compare costs, we recommend checking with your insurance provider or local podiatrist.
Can you treat thick or fungal nails?
Yes, we can thin down thick nails, which often provides immediate relief. However, as nurses, we cannot diagnose fungal infections.
Can you trim fingernails?
Yes! Please let us know when booking if you’d like to add this service.
Is it safe to get a pedicure at a nail salon?
While pedicures can be relaxing, they may not be suitable for seniors or individuals with medical conditions like diabetes or poor circulation. We recommend researching salons that specialize in high-risk clients.
How much does your standard service cost?
My standard service fee is $100, with additional charges for extended travel distances.
How do I schedule an appointment for myself or a loved one?
Please book your appointment here.
What if I need to cancel or reschedule?
Please notify us as soon as possible. We have a 24-hour cancellation policy, and late cancellations or no-shows may incur a fee.
Do I need to soak my feet before my appointment?
No, soaking is not necessary.
Will you soak my feet?
No we do not soak your feet. Soaking feet isn’t recommended for older adults as it can increase infection risk, cause burns due to reduced sensation, and dry out the skin, leading to cracks and infection.
Do you have a physical office?
No, we provide services in the comfort of your home or place of residence.
How are you different from a podiatrist?
Podiatrists diagnose and treat foot and ankle conditions, while we focus on routine foot care. If we notice anything that requires medical attention, we will refer you to a podiatrist.
What do podiatrists think about foot care nurses?
Some embrace our services, while others do not. Our goal is to provide an alternative for routine foot care, giving you more choices. Many podiatrists appreciate that we help reduce their workload.
Do you make orthotics?
No, we do not provide orthotics.
Do you apply nail polish?
No, we focus on the health and wellness of your feet. Nail polish can harbor bacteria and conceal potential issues.
Will you remove my nail polish?
We ask that you remove all non-gel polish before your appointment so we can properly assess your nails.
What if I have gel polish on my nails?
Please visit a salon for gel polish removal before your appointment. We cannot remove gel polish as it damages our tools and takes too much time.
FAQs for Facilities
Frequently asked questions for facilities interested in partnering with our company.
Do you carry liability insurance?
Yes, we are fully licensed and insured.
How do you sterilize tools?
All tools are chemically sterilized daily before being repackaged for the next clinic.
Do you accept insurance or Medicare?
No, we do not. Our self-pay system keeps costs lower than most deductibles while providing a high level of care.
How do you manage on-site foot care clinics?
We coordinate with activities directors, nursing staff, and facility managers to organize and run clinics smoothly. We handle all aspects of clinic management.
Do you visit memory care units?
Yes, we do. We may request a family member’s presence, especially for the first visit, to assist with medical history and consent.
Do you visit memory care units?
Yes, we do. We may request a family member’s presence, especially for the first visit, to assist with medical history and consent.
I’m a facility director—how can we bring foot care services to our residents?
Contact us to discuss setting up a foot care clinic at your facility. We’ll schedule a visit to discuss your facility’s needs and logistics. Our goal is to make the process as seamless as possible for you and your residents.
Do we need corporate approval?
This depends on your facility’s policies. We are happy to formalize agreements to ensure accountability and compliance.
What does a facility need to provide for a clinic?
We require only a small space—we bring all necessary equipment.
